Audi Accident Aftercare
Audi Accident Aftercare is a complimentary service available to every Audi Centre customer, providing first class support to any customer involved in a road traffic accident.
This service offers assistance in everything from recovering the damaged vehicle to authorising repairs, managing mobility needs and handling the insurance claim process.
As a customer, you have the right to have your vehicle repaired at an Audi Approved Centre for any repair resulting from an accident.
Audi Accident Aftercare provides you with a one-stop shop for all of your post accident needs, ensuring that you as the customer receive a seamless service, removing the hassle that can occur in the aftermath of an accident.
This service offers assistance in everything from recovering the damaged vehicle to authorising repairs, managing mobility needs and handling the insurance claim process.
As a customer, you have the right to have your vehicle repaired at an Audi Approved Centre for any repair resulting from an accident.
Audi Accident Aftercare provides you with a one-stop shop for all of your post accident needs, ensuring that you as the customer receive a seamless service, removing the hassle that can occur in the aftermath of an accident.
Our customer proposition includes the following:
- 24 hours / 7 days a week customer helpline
- Recovery of your damaged vehicle to out approved body shop and full management of repairs
- Liaising with your insurance company and the other drivers: just call us and we will take over from there
- Management of all farther communication with your insurance company
- Complimentary Courtesy Audi for at fault customers for a period of 28 hours if your vehicle is undeliverable
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